| Terms & Conditions |
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Effective December 2006,
the AceTours website(s) are offered to you on
the condition that you accept without
modification the terms, conditions, and notices
contained herein. Your use of the Ace Tours
website constitutes your agreement to all such
terms, conditions, and notices. If you do not
agree with any part of the terms, conditions and
notices mentioned below, you must not use the
services of Ace Tours.
Additionally, the
Ace Tours website may contain terms pertaining
to particular features or offers (for example,
flights, hotels, packages etc.) In the event
that any of the terms, conditions, and notices
contained herein conflict with the additional
terms or other terms and guidelines contained
within Ace Tours website, then these terms
shall prevail. |
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Definitions |
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In this document,
terms that commence with a capital letter are
defined in this Section or in the
preamble. |
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- "Content" means the text,
documents, information, data, articles, images,
photographs, graphics, software, applications,
video recordings, audio recordings, sounds,
designs, features, and other materials that are
available on the Site.
- "Content" also includes Marks
and Products and Services.
- "Mark" means trademark, trade
name, service mark, trade dress, logo, custom
graphics, or icon.
- "Member" means an individual who
has registered with the Site. Members choose a
Member ID and a password.
- "Member ID" means the e-mail
address you use (with your password) to login to
our Site.
- "Ace Tours" or "we" means
Ace Tours, and its subsidiaries and
affiliates.
"Products and Services" means the
airline travel, hotel accommodation, car rental
, ground transportation, tours, theater tickets,
attractions, travel insurance, care alerts, fare
alerts and other items available through the
Site.
- "Provider" means Ace Tours's
licensors, suppliers, information providers, and
travel and leisure service providers.
- "Purchase" means to book,
reserve, or purchase.
The terms "Site",
"Marks", "Content" and "Products and Services"
do not include the sites, marks, content,
products or services that are provided by third
parties, and that are available through a link
from the Site. Their use is subject to the terms
set forth by their respective owners or
operations, on the third party's website.
- "Site" means the
www.acetoursindia.com website and/or the
www.acetours.in website, and their
respective subsites, together with the
respective Content, Marks, Products and Services
available from these sites and subsites.
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User
Account Information |
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While registering for My
Account, the user will choose a password and is
responsible for maintaining the confidentiality
of the password and account. The user is fully
responsible for all activities that occur while
using their password or account. It is the duty
of the user to notify Ace Tours immediately of
any unauthorized use of their password or
account or any other breach of security.
Ace Tours will not be liable for any loss that
may be incurred by the user as a result of
unauthorized use of their password or account,
either with or without their knowledge. | |
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Use of
Ace Tours services |
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The Ace Tours websites may
contain services such as email, information
related to various tourist spots, personal web
pages, and/or other messages. You agree to use
the services only to post, send and receive
messages and material that are proper and
related to the particular service. By way of
example, and not as a limitation, you agree that
when using a service, you will not: |
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- Defame, abuse, harass, stalk,
threaten or otherwise violate the legal rights
(such as rights of privacy and publicity) of
others.
- Publish, post, upload,
distribute or disseminate any inappropriate,
profane, defamatory, infringing, obscene,
indecent or unlawful topic, name, material or
information.
- Upload files that contain
software or other material protected by
intellectual property laws (or by rights of
privacy of publicity) unless you own or control
the rights thereto or have received all
necessary consents.
- Upload or distribute files that
contain viruses, corrupted files, or any other
similar software or programs that may damage the
operation of another's computer.
- Advertise or offer to sell or
buy any goods or services for any business
purpose, unless specifically allowed.
- Conduct or forward surveys,
contests, pyramid schemes or chain letters.
- Download any file posted by
another user that you know, or reasonably should
know, cannot be legally distributed in such
manner.
- Falsify or delete any author
attributions, legal or other proper notices or
proprietary designations or labels of the origin
or source of software or other material
contained in a file that is uploaded.
- Violate any code of conduct or
other guidelines, which may be applicable for or
to any particular service.
- The user should take particular
care while disclosing any identifying
information in any service, which may be
identifiable.
- Violate any applicable laws or
regulations for the time being in force in or
outside India.
- Violate any of the terms and
conditions of the user agreement or any other
terms and conditions for the use of Ace Tours
websites contained elsewhere herein.
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Minors (as defined under the laws of
jurisdiction or residence) are not eligible to
register for use, or purchase products and
services available on Ace Tours. We do not
knowingly collect personal information from any
minor and would not use it if it is discovered
that it has been provided by a minor.
Ace Tours has no obligation to monitor the
services. However, Ace Tours reserves the right
to review materials posted and to remove any
materials in its sole discretion. Ace Tours
reserves the right to terminate the users access
to any or all of the services at any time
without notice or any reason whatsoever.
Ace Tours reserves the right at all times to
disclose any information as necessary to satisfy
any applicable law, regulation, legal process or
governmental request, or to edit, refuse to post
or to remove any information or materials, in
whole or in part, in Ace Tours’s sole
discretion.
Ace Tours does not control or endorse the
content, messages or information found in any
service and, therefore, specifically disclaims
any liability or responsibility whatsoever with
regard to the services and any actions resulting
from the users participation in any service.
Materials uploaded to a service may be
subject to posted limitations on usage,
reproduction and/or dissemination; User is
responsible for keeping himself/herself updated
of and adhering to such limitations if they
download the materials.
Ace Tours also reserves the right, in its
sole discretion, to terminate the access to any
or all Ace Tours websites and related services
or any portion thereof at any time, without
notice. | |
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Privacy
and Security |
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The user hereby consents,
expresses and agrees that he has read and fully
understands the Privacy Policy of Ace Tours
contained in Ace Tours websites and he hereby
consents that the terms and contents of such
Privacy Policy are acceptable to
him. | |
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Services
and Content |
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- Availability We will use our reasonable
commercial efforts to keep our Site available on
a 24-hour/7-day-a- week basis, subject to
necessary scheduled downtime for maintenance,
unscheduled maintenance, and system outages. We
cannot promise that access to the Site will be
uninterrupted or available at all times. We
assume no liability or responsibility for any
delay, interruption or downtime.
- Content Although Ace Tours makes every
effort to ensure that the description and
content on each page of the site is correct, it
does not, however, take responsibility for
changes that occur due to human, data entry
errors or for any loss or damages suffered by
any user due to any information contained
herein. Also, Ace Tours does not own or operate
airlines and other suppliers and cannot
therefore control or prevent changes in the
published descriptions. Ace Tours, therefore,
reserves the right to make such changes and in
the event of you placing an order with us or
choosing to avail of our services, the same will
be communicated to you before the confirmation
invoice is made.
You should not take any
action based on information on this Site until
you have received a confirmation of your
transaction. We send confirmations within 24
hours of your Purchase. If you have not received
a confirmation of your purchase via e-mail,
first look into your "spam" or "junk" folder to
verify that it has not been misdirected, and if
still not found, please contact our customer
service department. The Contact Information is
provided on our customer service page.
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Viruses We make reasonable attempts to
exclude viruses from the Site, but cannot ensure
that the Site will be at all times free from
viruses or other destructive software. You are
urged to take appropriate safeguards before
downloading information from the Site. We assume
no responsibility for any damages to computer
equipment or other property that may result from
use of the Site or downloading anything from the
Site.
- International Travel Although
most travel, including travel to international
destinations is completed without incident,
travel to certain destinations may involve
greater risks than others. We urge you to review
and evaluate travel prohibitions, warning,
announcements, and advisories issued by the
government and the aviation administration
before booking travel to international
destinations.
By offering for sale travel
to particular international destinations,
Ace Tours does not represent or warrant that
travel to such point is advisable or without
risk. Ace Tours does not accept liability for
damages, losses, or delays that may result from
improper documents for entry, exit, length of
stay, or from travel to such
destinations. | |
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Links to
Third Party Sites |
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The Ace Tours websites may
contain links to other websites. The linked
sites are not under the control of Ace Tours
and hence, Ace Tours is not responsible for the
content of any linked site, or any changes and
updates to a linked site. Ace Tours is
providing these links to you only as a
convenience, and the inclusion of any link does
not entail endorsement by us of the site or any
association with its operators or
owners
- Inbound Links We welcome
links from a third party site to the home page
of our Site, through a plain text link, provided
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- You give Ace Tours prior
written notice of such link by contacting
Ace Tours Customer Service, to request
Ace Tours's permission to establish the link
- You discontinue providing a link
to our Site if so requested by Ace Tours
- You do not imply in any fashion
that Ace Tours is endorsing any of your
products or service or is affiliated with you
- You do not present Ace Tours in
a false light, or provide misleading or false
information about Ace Tours, or its Site or
Services
- You do not remove or obscure the
copyright notices, or other notices on this Site
- You do not use any Mark of
Ace Tours; and
- You do not replicate, frame or
mirror the content of the Site.
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We reserve the right to require you to remove
links to the Site, in our sole discretion.
Linking to any page of the Site other
than to the homepage is strictly prohibited in
the absence of a separate linking agreement with
Ace Tours.
- Liability of Ace Tours
Since Ace Tours acts only as a booking agent,
it accepts no liability whatsoever for any part
of the arrangements between the supplier and the
customer with regard to the standard of service.
In no circumstances shall Ace Tours be liable
for the services provided by the supplier/third
party. | |
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Intellectual Property |
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- Ownership Rights This
Site is the sole and exclusive property of
Ace Tours or its licensors. Ace Tours and its
licensors retain all right, title and interest
(including all copyright, trademark, patent,
trade secrets, and all other intellectual
property rights) in the Site. The Site is
protected by copyright, trademark, patent, trade
secrets, unfair competition, and other laws of
worldwide, through the application of local laws
or international treaties. Any unauthorized use,
reproduction or modification of this Site may
violate such laws.
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Trademarks Ace Tours and all other Marks
that appear, are displayed, or used on the Site
are registered or common law trademarks or
service marks of Ace Tours and its Providers.
These Marks may not be copied, downloaded,
reproduced, used, modified, or distributed in
any way without prior written permission from
Ace Tours or the relevant Provider, except as
an integral party of any authorized copy of the
Content.
- Your Comments and Submissions Any
communications or materials you transmit to
Ace Tours, through the Site, by electronic mail
or otherwise, including any data, question,
comments, rating of a property or attraction,
suggestion, idea, or the like ("Communications
or Materials") will be treated as
non-confidential and non-proprietary. By
voluntarily submitting to us, or by posting on
the Site any Communications or Materials, you
grant Ace Tours, and all users of the Site, a
worldwide, non-exclusive, royalty free,
perpetual, irrevocable, and fully sub-licensable
license to use, reproduce, modify, adapt,
publish, translate, create derivative works from
distribute, and display such Communications or
Materials in any form, media or technology. We
assume no responsibility for any Communications
or Materials posted or submitted, or for the
return or such Communications or Materials. We
want your feedback and appreciate your ideas and
suggestions, but we are unable to answer every
comment
individually. | |
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Fees |
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Ace Tours reserves the right
to charge transaction fees based on certain
completed transactions using its services. The
user shall be completely responsible for all
charges, fees, duties, taxes, and assessments
arising out of the use of the services.
Ace Tours further reserves the right to alter
any and all fees from time to time, without
notice. | |
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Disclaimer of
Warranty |
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By using Ace1world.com website ("Website") and the online booking engine ("Booking Engine") available on this Website, you are agreeing to the below terms and conditions Therefore, please carefully see the terms and conditions as specified below before you use Ace1world.com website or Booking Engine. If the terms and conditions as specified below are not acceptable to you, you should not use Ace1world.com website or Booking Engine.
The products or materials or content or pictures reflected on this website and/or in the booking engine may include inaccuracies or typographical errors. Ace1world.com and its affiliates do not make any representation or warranty (either express or implied) about the suitability of the products / content contained on its website or the booking engine for any purpose whatsoever, and the inclusion or offering for sale of any products or services on or through our website or the booking engine shall not constitute any endorsement or recommendation of such products or services by us or any of our affiliates.
All such content is provided "as is," "as available," without any warranty of any kind whatsoever. And Ace1world.com and its affiliates hereby disclaim all warranties and conditions with regard to such content and all products and services available through our website or booking engine, including, but not limited to, any implied warranties and conditions of merchantability, fitness for a particular purpose, title, and no infringement. Ace1world.com website and/or booking engine may contain bugs, errors, problems or other limitations, for which you agree not to hold us and our affiliates harmless.
The suppliers or service providers providing products and services through Ace1world.com website or booking engine are independent contractors and are not our or our affiliates' agents. Neither Ace1world.com or any of its affiliates are liable for the acts, errors, omissions, representations, warranties, breaches or negligence whatsoever of any such suppliers or service providers or for any personal injuries, death, property damage or other damages or expenses resulting therefrom. From time to time, access to Ace1world.com website or booking engine (or any portion thereof) may be suspended without prior notice.
The guests visiting Ace1world.com agree that Ace1world.com and any of its affiliates will not be liable or obligated to make any refund for any deficiency of services or otherwise and shall not be responsible for any delay in any services by the service provider due to, cancellation, overbooking, misquoted rates, strike, riots, floods, acts of god, security breach, false transmissions, pranks, hoaxes, technological failure or any other cause beyond the service providers control, and further that neither we nor our affiliates shall have any responsibility for any additional expense, omissions, delays, re-routing or acts of any government or authority.
Under no circumstances shall Ace1world.com or any of its affiliates will be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of, or in any way connected with, the use of Ace1world.com website or booking engine or the delay or inability to use our website or booking engine, or for any content or products or services obtained through Ace1world.com website or booking engine, or otherwise arising out of the use of our website or booking engine, whether based on contract, tort, strict liability, or otherwise.
By using Ace1world.com website the Guest irrevocably consents to use of personal details by Ace1world.com and any of its affiliates, the information supplied by the Guest including but not limited to Guests name, contact details for future promotional, marketing etc without any further reference or payment or any liability | |
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Limitation of
Liability |
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Subject to applicable law,
use of this Site and its Content is at your sole
risk. Services and Products made available on
this Site are subject to conditions imposed by
the Providers, including but not limited to
tariffs, conditions of carriage, international
conventions and arrangements, and federal
government regulations. Providers who furnish
products or services through this Site are
independent contractors, and not agents or
employees of Ace Tours. IN NO EVENT WILL
Ace Tours OR ITS PROVIDERS BE LIABLE TO ANY
PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER
CONSEQUENTIAL DAMAGES FOR ANY USE OF THIS SITE,
ANY HYPER LINKED WEB SITE, THE ACTS OR OMISSIONS
OF PROVIDERS WHO FURNISH PRODUCTS OR SERVICES
THROUGH THIS SITE, OR THE PRODUCTS OR SERVICES
OFFERED BY PROVIDERS THROUGH THIS SITE,
INCLUDING, WITHOUT LIMITATION, WHETHER BASED IN
CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR
OTHERWISE, THAT ARISES OUT OF OR IS IN ANY WAY
CONNECTED WITH(I) ANY USE OF, BROWSING OR
DOWNLOADING OF ANY PART OF OUR SITE OR CONTENT,
(II) ANY FAILURE OR DELAY (INCLUDING WITHOUT
LIMITATION THE USE OF OR INABILITY TO USE ANY
COMPONENT OF THIS SITE FOR RESERVATIONS OR
TICKETING), OR (III) THE PERFORMANCE OR NON
PERFORMANCE BY US OR ANY PROVIDER, OR (IV) ANY
DAMAGES OR INJURY CAUSED BY ANY FAILURE OF
PERFORMANCE, ERROR, OMISSION, INTERRUPTION,
DELETION, DEFECT, DELAY IN OPERATION OR
TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE
FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED
ACCESS TO, ALTERATION OF, OR USE OF RECORD, EVEN
IF Ace Tours AND THE PROVIDER(S) HAVE BEEN
ADVISED OF THE POSSIBILITY OF DAMAGES TO SUCH
PARTIES OR ANY OTHER PARTY.
If, despite
the limitation above, Ace Tours or a Provider
is found liable for any loss or damage which
arises out of or is in any way connected with
any of the occurrences described in the
limitation above, then Ace Tours and the
Providers' liability will in no event exceed, in
total, the sum of Rs.
5,000. | |
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Indemnification |
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The user agrees to indemnify,
defend and hold harmless Ace Tours and/or its
affiliates, partner websites and their
respective lawful successors and assigns from
and against any and all losses, liabilities,
claims, damages, costs and expenses (including
reasonable legal fees and disbursements in
connection therewith and interest chargeable
thereon) asserted against or incurred by
Ace Tours and/or its affiliates, partner
websites and their respective lawful successors
and assigns that arise out of, result from, or
may be payable by virtue of, any breach or
non-performance of any representation, warranty,
covenant or agreement made or obligation to be
performed by the User pursuant to this
agreement. | |
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Travel
Services Terms and Conditions |
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Reservations, bookings, and
purchases You agree to abide by the terms and
conditions of purchase imposed by any supplier
with whom you elect to deal. A supplier that is
an air carrier is required to make available to
the public the terms of its contract of
carriage, and we make available the fare rules
for all air carrier tickets before
purchase.
The circumvention of an air
carrier's rules, including practices such as
back-to-back ticketing (purchasing two or more
tickets with overlapping travel dates in order
to circumvent minimum stay requirements) and
hidden-city ticketing (purchasing tickets
including segments which the purchaser does not
intend to use in order to circumvent an air
carrier's pricing structure), is prohibited by
many air carriers. The use of prohibited
ticketing practices may result in the air
carrier taking actions including the
cancellation of the ticket, denied boarding,
revocation of frequent flier miles and other
benefits, additional charges to the purchaser's
credit card, additional charges collected at the
airport, or future invoicing.
You are responsible for
ensuring that your purchases abide by the terms
and conditions of purchase imposed by any
supplier with whom you elect to deal, including
terms and conditions of purchase set forth in an
air carrier's fare rules or contract of
carriage. | |
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Disputes
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If any dispute arises between you and
Ace Tours during your use of the Site or
thereafter, in connection with the validity,
interpretation, implementation or alleged breach
of any provision of the Terms and Conditions,
the dispute shall be referred to a sole
arbitrator who shall be an independent and
neutral third party identified by Ace Tours.
The place of arbitration shall be Mumbai. The
arbitration proceedings shall be in the English
language. The Terms and Conditions shall be
governed and construed in accordance with the
laws of
India. | |
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User
Agreement |
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Ace Tours is not responsible for any errors,
omissions or descriptions on any of its pages or
on any links or on any of the linked website
pages. The users are requested to verify the
accuracy of all information before undertaking
any reliance on such information.
The linked sites are not under
the control of Ace Tours and Ace Tours is not
responsible for the contents of any linked site
or any link contained in a linked site, or any
changes or updates to such sites. Ace Tours is
providing these links to the users only as a
convenience, and the inclusion of any link does
not imply endorsement of the site by
Ace Tours.
In case of any dispute between
user and Ace Tours pertaining to the validity,
interpretation, implementation or alleged breach
of any provision of the Terms and Conditions,
the dispute shall be referred to a sole
arbitrator who shall be an independent and
neutral third party identified by Ace Tours.
The place of arbitration shall be Mumbai and the
arbitration proceedings shall be in the English
language. The Terms and Conditions shall be
governed and construed in accordance with the
laws of India
If the user does not agree with
any of the disclaimers above, they are advised
not to read the material on any of the
Ace Tours pages or otherwise use any of the
contents, pages, information or any other
material contained on the Ace Tours websites.
The user expressly agrees that use of the
services is at their sole risk. The services are
provided on an "as is" and "as available" basis.
Ace Tours holds the sole discretion to change
the features or functionality of the services at
any time.
The information, software,
products, and services included in or available
through the Ace Tours websites may include
inaccuracies or typographical errors. Changes
are/may be periodically made/added to the
information herein. Ace Tours may make
improvements and/or changes in the Ace Tours
websites at any time without any notice to the
user. Any advice received except through an
authorised representative of Ace Tours via the
Ace Tours websites should not be relied upon
for any assessments.
The maximum
liability on part of Ace Tours arising under
any circumstances, with respect to any services
offered on the site, shall be limited to the
refund of total amount received from the
customer for availing the services less any
cancellation, refund or other charges, as may be
applicable. In no case shall the liability
include any consequential loss, damage or
additional expense whatsoever. In no event
shall Ace Tours and/or its suppliers be liable
for any direct, indirect, punitive, incidental,
special, consequential damages or any damages
whatsoever including, without limitation,
damages for loss of use, data or profits,
arising out of or in any way connected with the
use or performance of the Ace Tours website(s).
Neither shall Ace Tours be responsible for the
delay or inability to use the Ace Tours
websites or services, the provision of or
failure to provide services, or for any
information, software, products, services and
related graphics obtained through the Ace Tours
website(s), or otherwise arising out of the use
of the Ace Tours website(s), whether based on
contract, tort, negligence, strict liability or
otherwise. The user understands and agrees that
any material and/or data downloaded or otherwise
obtained through the use of the service is done
entirely at their own discretion and risk and
they will be solely responsible for any damage
that results from the download of such material
and/or data.
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Provisions of these Terms and
Conditions |
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- Prior Terms and
Conditions These Terms supersede any prior
Ace Tours Terms and Conditions relating to the
use of the Site that were displayed on this Site
before the date stated above. Unless
specifically provided, they do not supersede the
Additional Terms for carriage, awards,
attractions provided elsewhere in this Site.
- Modifications of Terms of Use
Ace Tours has the right to change the
terms, conditions and notices under which the
Ace Tours websites are offered, including but
not limited to the charges associated with the
use of the Ace Tours website. We request you to
regularly review these terms and conditions.
Ace Tours has endeavored to ensure that all the
information on the Ace Tours website is
correct, but Ace Tours neither warrants nor
makes any representations regarding the accuracy
or completeness of any data or information
contained. Ace Tours disclaims any liability,
responsibility or any other claim, whatsoever,
with respect of any loss, whether direct or
consequential, to any user or any other person,
arising out of or from the use of the
information contained in Ace Tours websites.
- Written documents You may preserve these
Terms in written form by printing them for your
records, and you waive any other requirement
that these Terms be evidenced by a written
document.
- Electronic Notification To the extent
that we may need to contact you, you agree that
we may do so via any electronic means, included
but not limited to communication posted on the
Site, electronic mail, or instant
messaging.
Ace Tours is responsible only
for the transactions that are done by the user
through Ace Tours. Ace Tours will not be
responsible controlling transactions in any way,
including whether the transaction is legal and
valid as per the laws of the land of the user.
The user warrants that they will abide by all
such additional procedures and guidelines, as
modified from time to time, in connection with
the use of the services. The user further
warrants that they will comply with all
applicable laws and regulations regarding use of
the services. In the event that any of the
terms, conditions, and notices contained herein
conflict with the additional terms or other
terms and guidelines contained within any
particular Ace Tours website, then these terms
shall prevail. | |
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Contact
Information |
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If you have any questions or
concerns about these Terms or if you need
further assistance with respect to access to or
use of the Site or the services offered by
Ace Tours, you may contact our Customer Service
department, the information of which is provider
in the customer service section of the
Site. | |
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